Do I need a physician's referral to see a practitioner at Forward?

Both Physiotherapists and Chiropractors are primary health professionals. As such, you do NOT need a physician’s referral to see one of our physios or chiros. However, you might require a doctor referral for submitting your claim to an Extended Health Benefits plan, in order to get reimbursed.

Does Alberta Healthcare pay for my treatment?

Our clinic does not have a physiotherapy contract with Alberta Healthcare at this time. Due to changes in funding in Alberta, no new contracts have been granted in recent years. We hope to provide this service soon. Chiropractic services are partially covered for Alberta seniors enrolled in the Coverage for Seniors health benefit plan (sponsored by Alberta Health and administered by Alberta Blue Cross). Seniors enrolled in the plan will receive coverage up to a limit of $25 per visit, to a maximum of $200 per benefit year (July 1 – June 30). Massage therapy services are NOT covered under Alberta Health.

Is your clinic wheelchair accessible?

Yes. We have designated handicap parking spaces, accessible bathrooms, and elevators in the building for your convenience

What should I bring to my visit?

Please bring your health insurance card and Alberta Healthcare Card. Dress comfortably and ensure the area being assessed is accessible (i.e. bring shorts for lower extremity injury). Forgot shorts? Don’t worry, our clinic has complimentary shorts and gowns available as needed.

What forms of payment do you accept?

We offer direct billing to most health insurance plans. We offer direct billing for WCB injuries and Car Accident injuries. We also accept Mastercard, Visa, debit card, and cash.

What is your cancellation policy?

Please provide 24-hour notice when canceling your appointment. A cancellation fee of $30 may be enforced if proper notice is not given.

Naturopathic Medicine – Frequently Asked Questions

What’s the difference between a naturopath and a GP?

Naturopaths focus on holistic, root-cause care using natural therapies, while GPs manage health using conventional medical approaches.

Can naturopathic care help with hormones or digestion?

Yes, naturopathic doctors commonly treat hormonal imbalance, gut issues, fatigue, and stress.

Are lab tests covered by insurance?

It depends on your plan. Some insurance covers certain labs; others may require you to pay out of pocket.

Do you treat children or families?

Yes, we treat patients of all ages, including children and families.

What happens at my first visit?

You’ll complete an intake form, and your naturopath will take a detailed health history, discuss concerns, and create a personalized plan.

Are there contraindications to naturopathic treatments?

Some herbal supplements, detox plans, or therapies may not be appropriate for pregnant or breastfeeding patients, those on multiple prescriptions, or patients with autoimmune or liver conditions. Always disclose your full medical history. In some cases, a doctor’s note may be needed.

FORWARD PHYSIOTHERAPY AND WELLNESS LTD.